View source for Known Issues & Solutions

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{{Release_page_header|title=Known Issues & Solutions}}
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{{Release_TOC|content=
<div class="hf-toc-category">On this page</div>
<div>[[#essential-diagnostics|Essential Diagnostics]]</div>
<div>[[#critical-issues|Critical Known Issues]]</div>
<div>[[#steam-issues|Steam Related Issues]]</div>
<div>[[#game-tips|Game Tips]]</div>
<div>[[#server-issues|Server-Side Issues]]</div>
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{{Release_section
|id=about
|title=About This Page
|content=
The purpose of this page is to document solutions to various common problems with ''Holdfast: Nations at War.'' These are well-established and common problems that players may encounter with the game. As a first port of call, please consult this page before reaching out to Tech Support on the official Discord.

'''Note:''' This page does ''not'' document gameplay bugs. To submit a bug report, please do so via the official Holdfast Discord: [https://discord.com/invite/holdfastgame discord.gg/holdfastgame].
}}

{{Release_section
|id=essential-diagnostics
|title=Essential Diagnostics
|content=
<h3>Verify Game Files (Steam)</h3>
# Right-click ''Holdfast: Nations At War'' in your Steam Library.
# Select '''Properties''' → '''Installed Files''' → '''Verify integrity of game files'''.
# Wait for the process to complete, then relaunch the game.

<h3>Update Graphics Drivers</h3>
* '''NVIDIA:''' Download the latest driver from [https://www.nvidia.com/drivers nvidia.com/drivers].
* '''AMD:''' Download the latest driver from [https://www.amd.com/en/support amd.com/support].
* '''Intel:''' Download the latest driver from [https://www.intel.com/content/www/us/en/download-center intel.com/download-center].

<h3>Check System Requirements</h3>
* '''Minimum:''' Windows 10 64-bit, Intel i5-4460 / AMD FX-6300, 8 GB RAM, NVIDIA GTX 760 / AMD R7 260X, 20 GB storage.
* '''Recommended:''' Windows 10/11 64-bit, Intel i5-8400 / AMD Ryzen 5 2600, 16 GB RAM, NVIDIA GTX 1060 / AMD RX 580, 20 GB storage.
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{{Release_section
|id=critical-issues
|title=Critical Known Issues (PC & Console)
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<h3>Game Crashes on Launch</h3>
* Verify game files via Steam (see Essential Diagnostics above).
* Ensure your GPU drivers are up to date.
* Try running the game in '''DirectX 11''' mode by adding <code>-force-d3d11</code> to Steam launch options.
* Disable any overlays (Discord, NVIDIA GeForce Experience, MSI Afterburner).

<h3>Black Screen on Startup</h3>
* Press '''Alt+Enter''' to toggle windowed mode.
* Delete the game's config folder and relaunch to regenerate default settings.
* Disable fullscreen optimizations: right-click the game executable → Properties → Compatibility → check "Disable fullscreen optimizations."

<h3>Disconnected from Server / Timeout</h3>
* Check your internet connection and restart your router.
* Ensure no firewall or antivirus is blocking the game.
* Try connecting to a different server to rule out server-side issues.

<h3>Console-Specific Issues</h3>
* '''Xbox:''' If the game freezes, perform a full console restart (hold power button for 10 seconds).
* '''PlayStation:''' Clear the console cache by powering off completely (not rest mode) for 30 seconds.
* Ensure your console firmware is up to date.
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{{Release_section
|id=steam-issues
|title=Steam Related Issues
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<h3>Game Not Launching from Steam</h3>
* Restart Steam completely (close from system tray).
* Clear Steam's download cache: '''Settings''' → '''Downloads''' → '''Clear Download Cache'''.
* Reinstall the Visual C++ Redistributables from the game's install folder (<code>_CommonRedist</code> directory).

<h3>Workshop Mods Causing Issues</h3>
* Unsubscribe from all Workshop items and test if the issue persists.
* Re-subscribe to mods one at a time to identify the culprit.

<h3>EAC (Easy Anti-Cheat) Errors</h3>
* Navigate to the game's install folder and run the EAC setup tool manually.
* Ensure no third-party software is interfering with EAC (certain RGB or macro software may trigger false positives).
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{{Release_section
|id=game-tips
|title=Game Tips
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<h3>Improving Performance</h3>
* Lower '''Shadow Quality''' and '''View Distance''' for the biggest FPS gains.
* Set '''Texture Quality''' to Medium if you have less than 8 GB VRAM.
* Disable '''V-Sync''' and use your GPU's control panel to cap frame rate instead.

<h3>Reducing Latency</h3>
* Connect via Ethernet rather than Wi-Fi when possible.
* Choose servers closest to your geographic region.
* Close bandwidth-heavy applications (streaming, downloads) while playing.

<h3>Audio Issues</h3>
* Ensure your default audio output device is correctly set in Windows/Console settings.
* In-game VoIP requires a microphone to be connected before launching the game.
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{{Release_section
|id=server-issues
|title=Server-Side Issues
|content=
<h3>Cannot Find Servers</h3>
* Refresh the server browser multiple times — the list populates incrementally.
* Check if the game's master server is online via the [https://discord.com/invite/holdfastgame official Discord] announcements.
* Ensure your game is updated to the latest version.

<h3>High Ping / Rubberbanding</h3>
* Connect to servers in your region.
* If the server is community-hosted, the issue may be on the host's end — try a different server.

<h3>Server Administration</h3>
* For server hosting guides and configuration, see [[Server Hosting]] and [[Server Configuration]].
* Custom map rotations and game mode settings can be configured via the '''Holdfast SDK'''.
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